Shipping & Returns

Boss Straw Shipping and Returns Policy

Shipping Policy

Buyers are responsible for shipping-related charges. Freight is billed as freight collect, F.O.B. shipping point. Buyers should provide a valid third-party freight billing account at the time the order is placed. If Buyers do not have a valid shipping account, freight can be added to domestic orders via UPS ground, but this option must be paid in advance of shipping.

For orders being shipped by common carrier, Buyers must provide a valid shipping address. Post office boxes are not valid. Title transfer and risk of loss pass to the Buyer with delivery to a common carrier or agent.

If a Buyer provides an incorrect or invalid UPS account number, the Buyer will be responsible for fees charged back to Enviro Sip Straw.  If a Buyer fails to pay these fees, the Buyer will not be able to place orders or to receive shipments until the fees are paid.

Enviro Sip Straw / Boss Straw is not responsible for VAT, other taxes, duties, brokers, or customs charges or any additional fees not specifically listed herein.  International shipments may be insured at the Buyer’s expense.

Orders received by 3:00 pm CST will ship the same day. Orders received after 3:00 pm CST will ship the following business day. Lead times may be adjusted from time to time. Boss Straw representatives will inform you of any changes when your order is placed.

 


Return Policy

Due to health and safety concerns, we have a No Returns policy once the Product has left the custody of Enviro Sip Straw / Boss Straw. The only exception to this policy is when a claim is made for a defect in materials or workmanship.

Product Replacement:

Defective Product

Should an item be found upon receipt to be defective, please call us. A Boss Straw representative will work with you to have the defective product returned at no charge. If the product is found to be defective, the Boss Straw representative will issue a return material authorization (“RMA”) and instructions for the return of the Product. Only defective products with a properly documented RMA before Buyer’s delivery to a common carrier may be returned. The RMA shall be placed in an envelope and shall accompany the return shipment. Returned items must be returned within 10 business days of receipt of the product, in their original carton, quantity, packaging, and receipt paperwork. Defective products will be replaced as soon as possible. All orders are non-refundable.

Nondelivery

Please notify us after seven days if your merchandise does not arrive. We will provide pertinent information to assist the Buyer in filing a tracer with the selected carrier. Upon confirmation from the carrier of a non-delivery, the merchandise will be replaced.

Policies Relating to Damaged Merchandise

Title Transfer and risk of Loss pass to the Buyer upon delivery to a common carrier. Enviro Sip Straw / Boss Straw is not responsible for any damage caused in transit. Freight terms are FOB shipping point, freight collect. If the Buyer receives damaged merchandise, the Buyer is responsible to contact the carrier that shipped the merchandise immediately to file a claim.

Privacy Policy

Last updated: March 7, 2022

Enviro Sip Straw / Boss Straw (“us”, “we”, or “our”) operates the BOSS straw website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at http://bossstraw.com

Information Collection And Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

  • Name
  • Email address
  • Telephone number
  • Address

Log Data

We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

Compliance With Laws

We will disclose your Personal Information where required to do so by law or subpoena.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.

Terms & Conditions

Last updated: March 16, 2022

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the http://bossstraw.com website (the “Service”) operated by Enviro Sip Straw / Boss Straw (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Enviro Sip Straw / Boss Straw and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Enviro Sip Straw / Boss Straw.

Enviro Sip Straw / Boss Straw has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Enviro Sip Straw / Boss Straw shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.